1. Introduction, Process and Functions of Management........7
1.1 Introduction
1.1.1 Management Definition,
1.1.2 Nature of management
1.1.3 Management features
1.1.4 Five M’s of Management
1.2 Difference between management and administration
1.3 Management is an art,Science and profession
1.4 Levels of management,
1.4.1 Management skills
1.5 Management process and its components
1.6 Functions of Management and Universality of Management

2. Historical Development of Management.......................29
2.1 Pre-scientific Management Era
2.2 Modern Management Thoughts:
2.2.1 Classical Theories: a) Max Weber’s Bureaucracy Theory, b) F. W. Taylor’s Scientific Management Theory, and c) Henri Fayol’s Administrative Management Theory
2.2.2 Neo-classical Theories: a) Human Relations Approach, and b) Behavioural Science Approach
2.2.3 Modern Theories: a) Quantitative Approach, b) Systems Approach, and c) Contingency Approach

3. Functions of Management.....................................................77
3.1 Planning: Concept, characteristics, advantages, limitations, principles, types, and steps in the planning process 3.2 Forecasting: Concept, characteristics, importance, limitations, forecasting process, and forecasting techniques 3.3 Decision-Making: Concept, characteristics, process, principles, decision-making techniques, types of managerial decisions, and rationality in decision-making or behavioral models of decision-making.

References.....................................................................................95