Report Writing and Internal Correspondence : 1.1 Introduction, 1.1.1 Meaning and Definitions of Report, 1.2 Significance of Report Writing, 1.2.1 Structure of Report 1.2.2 Characteristics of Business Reports 1.2.3 Merits of Ideal / Good Report 1.2.4 Types of Report, 1.3 Internal Correspondence, 1.3.1 Office Memo 1.3.2 Office Orders 1.3.3 Office Circulars 1.3.4 Form Memos or Letters 1.3.5 Press Release 1.3.6 Import Export Trade
Recent Trends in Business Communication : 2.1 Internet, 2.1.1 Importance of the Internet, 2.1.2 Advantages of the Internet, 2.1.3 Disadvantages of the Internet, 2.2 Electronic Mail (Email or E-mail), 2.2.1 Advantages of Email : 2.2.2 Disadvantages of Email, 2.3 Websites, 2.3.1 Essential characteristics of a user-friendly website, 2.3.2 Advantages of Website are, 2.3.3 Disadvantages of websites are, 2.4 Social media Network, 2.4.1 Twitter, 2.4.2 Facebook, 2.4.3 LinkedIn, 2.4.3.1 Advantages, 2.4.4 YouTube, 2.4.5 WhatsApp., 2.5 Google Docs, 2.6 Google Forms, 2.7 Google Sheets, 2.8 Google Slides, 2.9 Google Classroom, 2.10 Web Conferencing, 2.11 Zoom Video Communications, Inc., 2.12 Google Meet, 2.13 Cisco Webex Meeting Apps.
Business Letters : Types : 3.1 Introduction, 3.2 Types of Business Letter
Writing Formal Mails and Blog Writing : 4.1 Essential Elements of Mail, Format of Mail, 4.2 Introduction and Meaning of Blog, Writing a blog.