1. Introduction to Management..............................7
1.1 Management: Meaning, Definition, objectives and Characteristics
1.2 Difference between Administration and Management.
1.3 Scope of Management
1.4 Importance of management in today’s worlds
1.5 Process of Management
1.6 Responsibilities of management

2. Planning and Decision Making........................31
2.1 Meaning and Definition of Planning
2.2 General framework of planning: Planning Process, Types of Plans
2.3 Development of Business Strategy
2.4 Decision making and problem solving
2.5 Key to success in decision making
2.6 Information technology and decision making
2.7 Decision support system

3. Staffing and Leading..........................................52
3.1 Nature of Staffing
3.2 Staffing Process
3.3 Staffing as a part of Human Resource Management concept
3.3 Leadership: Power and Authority
3.4 Leadership Styles, Leadership Skills
3.5 Leader as Mentor and Coach, Leadership during adversity and crisis

4. Organising and Motivation...............................93
4.1 Meaning, definition & importance of organization Features of organization
4.2 Classification of Organizations
4.3 Organisation Structure
4.4 Departmentation
4.5 Centralization
4.6 Motivation
4.7 Importance of Motivation
4.8 Process of Motivation
4.9 Motivation Theories

5. Directing and Controlling....................................162
5.1 Principles of Directing
5.2 Importance of Directing
5.3 Characteristics of Directing
5.4 Techniques of Directing
5.5 Characteristics of Good Order
5.6 Meaning of Controlling
5.7 Importance of Controlling
5.8 Tools for measuring organisational performance
5.9 Techniques of controlling

6. Approaches to Modern Management....................186
6.1 Management of Process Approach
6.2 Scientific Management Approach
6.3 Social Management Approach
6.4 Management by Business Objectives approach
6.5 Management of Business Values
6.6 Management of Conflict
6.7 Management of events
6.8 Management of stress