Part – I

1. Fundamentals of e-Commerce : e-Commerce: Meaning & Nature, Introduction to e-Commerce – Origin, Definitions & Meaning, Scope & Goals, Feature, Needs &Functions, Significance, Advantages & Disadvantages of e-commerce, Essentials of e-Commerce, e-Commerce v/s Traditional Commerce, Technology Infrastructure for e-Commerce -The Internet and WWW, e-Commerce Infrastructure.
2. Business Models for e-Commerce : e-Business: Meaning, Definitions, Importance Requirements of E-Business, e-Business Models based on the relationships of transaction parties, Classification of e-commerce-B2C, B2B, C2C, C2G, G2G, B2G, e-Business Models based on the relationships of transaction types, Manufacture Model, Advertising Model, Value Chain Model, Brokerage Model.
3. e-Enterprise : Managing the e-Enterprise, Introduction e-Enterprise, Auctions in E-commerce, Comparison between Conventional Design and E-organization, Organization of Business in an e-Enterprise, Government’s support for cashless payments- Lucky Grahak Yojna for customers and Digi Dhan Vyapar Yojna.
4. e-Payment Systems and Digital Payments (Cashless Payments) : Models of Payments: Credit Cards, Debit Cards, Internet Banking, e-Credit Accounts & e-Money/Cash, e-wallets, Digital Payment System- Introduction, Advantages, Mobile Wallets, Bank Pre-Paid Cards, Point of Sale Machines, Micro ATM’s ,Unified Payment Interface, Aadhar Enabled Payment System(AEPS), Digital Signatures – Legal positions of Digital Signatures, Procedure & working of Digital Signature technology, Risks and e-Payment System – Data Protections, risk from mistakes and disputes, Consumer protection, Management Information Privacy, Managing Credit Risk.
5. e-Business Communication : Introduction, Importance of e-Technology in the e-Business Communication, Models of e-Business Communication, 5.4 e-commerce Sales Life Cycle (ESLC) Model, e-Business Conferencing – Audio, Documents & Telephone, Video Conferencing, e-mail in e-Commerce, Mobile Communication.
6. Customer–effective Web design : E-commerce players and procedures in India – Introduction, Requirements of Intelligent Websites, Website Goals and Objectives, Analyzing website structure, Fixed versus flexible webpage design, Choosing a page size -website development tools.

Part – II

1. e-Banking : Introduction, Concepts & Meaning, Electronic Fund Transfer-Automated Clearing House, Automated ledger posting, Electronic Money, e-cheques, ATM, FOS & Tele-banking.
2. Customer Relationship Management : Introduction & Definition, Consumer Market, Electronic CRMC, Need for Electronic CRM, CRM Areas : CRM Components & CRM Architecture, Electronic CRM Applications, Consumer Demographics.
3. e-Security : Security Concepts: Need & Importance, Intruders, Filters: Meaning & types, Definition of fire walls, Cryptology: encryption & decryption, Attacking methods: Hacking, Cracking, Freaking, Data encryption Standards, Cyber Crimes, e-Commerce Security Solutions- e-Locking Techniques, e-Locking Products, e-Locking Services.
4. e-Markets : Online Shopping and purchasing, Challenges of Traditional Marketing, Electronic Markets, Three Models of e-Markets, e-Advertising, E-Branding, Mobile Commerce, Internet Marketing Techniques.
5. E-Supply Chain Management (E-SCM) : Introduction to E-SCM, Meaning E-SCM (E-Supply Chain Management), E-SCM (E-Supply Chain Management) Vs Traditional SCM (Supply Chain Management), Components of E-SCM (E-Supply Chain Management).
6. Mobile Commerce : Introduction and Growth of Mobile Commerce, Mobile Health Services, Mobile Payments-Introduction, Applications & types of Mobile Payments, Wireless Applications, Technologies for Mobile Commerce, Components of Mobile Commerce.