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A Textbook of Community Pharmacy and Management

D.Pharmacy (Second Year)

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  • ISBN: 9789395596367
  • Published : August 2023
  • Book Language : English
  • Edition : First
  • Format : Paperback
  • Pages : 152
  • Category:
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D.Pharmacy (Second Year)
A Textbook of Community Pharmacy and Management

The title book “A Textbook of COMMUNITY PHARMACY AND MANAGEMENT” as per the latest curriculum framework of the Education Regulation-2020. Prescribed for the Second Year D. Pharmacy Students by the Pharmacy Council of India (PCI), New Delhi. The idea of the book was developed by the authors to provide a combined database for easy understanding of Community Pharmacy and Management.
This book aims to provide information on Community Pharmacy and Management and to educate teachers and learners on basic concepts in Community Pharmacy and Management.
The main objective of this textbook is to provide information in concise, summarised form to meet the requirements of diploma students as per PCI Education Regulation 2020. This book has been developed not only in accordance with the curriculum for the diploma programme in pharmacy, but also to provide knowledge about pharmacy to the community. We assure that this book will be considered very valuable by diploma students, graduates, professors and learners in the community.
However, suggestions for further improvement of the text are welcome and noted.

1. Community Pharmacy Practice 
1.1 Definition
1.2 Community Pharmacists
1.3 History and Development of Community Pharmacy – International Scenarios
1.4 History and Development of Community Pharmacy – Indian Scenarios
1.5 Review Questions

2. Role and Responsibilities of Community Pharmacist 
2.1 Role of Community Pharmacist
2.2 Responsibilities of Community Pharmacist
2.3 Good Community Pharmacy Practice
2.4 Standard Operating Procedure (SOPS)
2.5 Review Questions

3. Prescription and Prescription Handling 
3.1 Introduction
3.2 Definition
3.3 Important Features of A Prescription

4. Communication Skills 
4.1 Introduction
4.2 Definition & Elements of Communication
4.3 Types of Communication
4.4 Interactions with Professionals and Patients
4.5 Verbal Communication Skills
4.6 Written Communication Skills
4.7 Body Language
4.8 Patient Interview Techniques
4.9. Review Questions

5. Patient Counselling 
5.1 Definition
5.2 Benefits of Patient Counselling
5.3 Stages of Patient Counselling
5.4 Barriers to Effective Counselling
5.5 Patient Counselling Points for Chronic Diseases/Disorders (Hypertension, Diabetes, Asthma, Tuberculosis, Chronic Obstructive Pulmonary Disease, and Aids)
5.6 Patient Package Inserts (PPI)
5.7 Patient Information Leaflet (PIL)
5.8 Review Questions

6. Medication Adherence 
6.1 Introduction
6.2 Definition
6.3 Factors Influencing Non-Adherence
6.4 Strategies to Overcome Non-Adherence
6.5 Review Questions

7. Health Screening Services in Community Pharmacy 
7.1 Introduction
7.2 Scope and Importance of Various Health Screening Services for Routine Monitoring of Patients-Early Detection and Referral to Undiagnosed Cases
7.3 Review Questions

8. Over The Counter (OTC) Medications 
8.1 Introduction
8.2 Defination
8.3 Need & Benefits of OTC Medicine
8.4 Role of Pharmacists in OTC Medication Dispensing
8.5 OTC Medications in India
8.6 Counseling for OTC Products
8.7 Self-Medication
8.8 Role of Pharmacists in Promoting the Safe Practices During Self-Medication
8.9 Responding to Symptoms, Minor Ailments, and Advice for Self-Care in Conditions Such As- Pain Management, Cough, Cold, Diarrhea, Constipation, Vomiting, Fever, Sore Throat, Skin Disorders, Oral Health (Mouth Ulcers, Dental Pain, Gum Swelling)
8.10 Review Questions

9. Community Pharmacy Management 
9.1 Introduction
9.2 Legal Requirements to Set Up A Community Pharmacy
9.3 Site Selection Requirements
9.4 Pharmacy Designs and Interiors
9.5 Vendor Selection, Ordering & Procurement
9.6 Inventory Control Methods, and Inventory Management
9.7 Financial Planning and Management
9.8 Accountancy in Community Pharmacy – Day Book, Cash Book
9.9 Introduction to Pharmacy Operation Software’s – Usefulness and Availability
9.10 Customer Relation Management (CRM)
9.11 Audits in Pharmacies
9.12 SOP of Pharmacy Management
9.13 Introduction to Digital Health, Mhealth and Online Pharmacies
9.14 Review Questions


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