Part – I

1. Communication : 1.0 Introduction, 1.1 The Meaning and Definitions of Communication, 1.2 Barriers to Communication, 1.3 Effective Communication : Techniques and Advantages
2. Oral Communication Skills : 2.0 Introduction, 2.1 Personal Interviews, 2.2. Presentation Skills, 2.3. Situational Dialogues
3. Written Communication : 3.0 Introduction, 3.1 Report Writing, 3.2 Meetings, 3.3 Letter Writing, 3.4 E-mail (Electronic Mail)
4. Soft Skills : 4.0 Introduction to Soft Skills, 4.1 Definition and Importance of Soft Skills, 4.2 Time Management, 4.3 Body Language, 4.4 Career Planning
5. Grammar and Vocabulary : 5.0 Introduction, 5.1 Part of Speech, 5.2 Articles, 5.3 Phrasal Verbs, 5.4 Correct Spelling, 5.5 Synonyms and antonyms
6. Reading and Negotiation Skills : 6.0. Introduction, 6.1. Importance and Definition of Reading Skill, 6.2 Negotiation Skill.

Part II

1. Communication : 1.0 Introduction, 1.1 Forms/Channels of Communication, 1.2 Communication According to Context, 1.3 Communication According to Persons Involved, 1.4 Communication According to the Direction/Flow, 1.5 Listening
2. Oral Communication : 2.0. Introduction, 2.1 Group Discussion, 2.2 Public Speaking, 2.3 Technical Communication
3. Written Communication : 3.0 Introduction, 3.1 Letter Writing, 3.2 Advertisement, 3.3 News Writing, 3.4 Information Manual Writing
4. Employment Communication : 4.1 Introduction, 4.2 Correspondence Related to recruitment/ Cover Letter, 4.3 Cold Call Letters, 4.4 Interview
5. Soft Skills : 5.1 Leadership Skills, 5.2 Team Building, 5.3 Attitude, 5.4 Stress Management
6. Grammar and Vocabulary : 6.0 Introduction, 6.1 Tenses, 6.2 Change the Voice, 6.3 Add Question Tag, 6.4 Words often Confused, 6.5 One Word Substitution