Introduction to Communication :
1.1 Definition 1.2 process of Communication 1.3 Objectives of Communication 1.4 Media of Communication 1.5 barriers to Communication
Types of Communication : 2.1 Verbal-Non Verbal Communication 2.2 Written-Oral Communication 2.3 Internal-External Communication 2.4 Vertical-Horizontal Communication 2.5 Formal-Informal Communication
Communication Skills : 3.1 Reading-Need, Importance, Techniques 3.2 Writing-Purpose, Styles 3.3 Speaking-Importance Techniques 3.4 Listening- Types, Importance, Problems 3.5 Interpersonal- Importance, developing skills 3.6 Cross-cultural- Need and Importance
Corporate Communication – Oral : 4.1 Telephone-Utility and problems 4.2 Face- to- Face- Need, improving effectiveness 4.3 Meeting-Types, Agenda, Minutes, Role of participants 4.4 Interview-Types, Conducting effective job interviews, Preparing for interview
Corporate Communication – Written : 5.1 Memo 5.2 Notice 5.3 Letter writing- Positive and Negative messages. Job-related letters 5.4 Report writing- Types. Data collection and writing of reports
Modern Techniques of Communication : 6.1 Internet –Utility and Problems
6.2 PowerPoint presentation-Utility and Techniques of preparing effective presentations 6.3 Mobiles Importance and limitations 6.4 Blogs Meaning and Utility 6.5 Video Conferencing Need and limitations